Bargain at Club Shop

Tried to buy the shirt package, got to check out and said I needed to login to my account on the official site.Went to said site and signed in which I do often especially to purchase the away IFollow games. As I was in obviously in ( my name appeared) I thought I might as well buy my match day pass for tomorrow first so I did using the payment details already set up.
Then went to “shop“ option and in the basket were 3 items( the shirt package ) tried to pay the basket but up came the message when it asked me ( again) to login “ login details not recognised.
Tried a few times again but same message but no problem with
login in to the official site itself.
Don’t understand why I can buy the match pass but not goods from the “ shop” based on my sign in details.
Awaiting email reply from club but have to admit the urge to purchase the shirt,etc is fast diminishing.☹️☹️
 
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