Corollary to SD minute about ST refunds

SLO_BFC

Well-known member
I've spoken with Brett Gerrity this morning and I think it's worth reiterating what I and others stated on the original thread, that Brett's comment was not a rant. Maybe if he'd been more explicit in his answer there wouldn't have been quite the reaction there has been.

This is not a social media issue. The fact is that the club has received over 50 requests for ST refunds (despite the T&Cs being abundantly clear). Many of those requests have been fairly demanding and some have threatened legal action against BFC. As SLO I have seen some of this in process. I think we should view Brett's comments (and any sense of disappointment in the boardroom) in the context of those few individual actions.

I hope this helps people's understanding of what lay behind the response to the refunds questions.
 
I'm actually astonished that someone has threatened legal action. I get that there maybe people who have fallen on hard times, however surely we all knew there was a pretty high risk of not being able to attend this season.
I hope he and Simon realise that this isn't indicative of the thoughts of the fanbase as a whole, far from it. What I mean is I highly doubt there will be an influx of similar demands at the end of the season.
 
Not sure how people can threaten legal action when the terms were set out before purchasing a season ticket,maybe one for the legal eagles to explain
 
Still a big miss step from the club here.

For the sake of 50 people who are being daft in my view, they’ve rubbed thousands up the wrong way, when in some instances, it will be people’s first experience of being enamoured with the clubs leadership.

With the incredibly small sample size, it should in hindsight have been kept behind closed doors, the fans who have continued to pump money in should have been the highlight over the small number of idiots, not vice versa. As that small number of idiots will always rear their head in what ever context the club operates.

I again echo mine and other comments of yesterday, the club should look at broadcasting these meetings. Perhaps make them once or twice a year. I don’t buy the argument they’re worried about gaffs going viral, that is not the fan bases MO with Sadler and his people.

This is a genuine question to SLO, who probably can’t answer, but, are the club wary of us as a fan base given our recent track record of hostility to leadership after we feel aggrieved? I get the sense they’re keeping us at arms length as they feel we could turn into a threat in the future, if there is a thought process like this going on upstairs, it is, completely off the mark.

We’ll be with SS and his people for a long, long time to come.
 
What is wrong with these people, it was stated before the season began that there would be no refunds. They are not out of pocket and will have, if they are anything like me, saved money on match days on refreshments and saved money on away days. I have to buy 4 season tickets, 2 adult and 2 children, so has probably cost me more than most but I knew what I was signing up for.
 
I don’t intend to ask for a refund and I got a season ticket for my grandson, at a cost of £50 I think, who has never been to Bloomfield road and has never watched them

however I do get how some people may feel aggrieved. Yes we knew that we would be offered ifollow if we couldn’t get into the ground. What I didn’t know is that the coverage from ifollow has sometimes been poor Or non existent, if your computer or iPad isn’t of a certain quality. So to watch the games I would have to upgrade my iPad.
It is also cheaper to pay for each game rather than the season ticket option so always did think that for the people who had bought a season ticket they could have been offered the away games for a small supplement.
I have an old iPad that I use and that’s all I need on a daily basis. I can’t get anything from ifollow on that iPad. So if others are in the same situation as me then they have not been able to watch the games.
I have been able to watch on my daughters lap top but this hasn’t been available to me every game.
So the complaint could be against I follow not the club but as the deal is with the club then the club is who should deal with it.
Maybe the club could take this up with ifollow.
What we all should remember is that we have all felt aggrieved in some way because of the restrictions. I’m sure as far as BFC goes Simon Sadler has suffered more than any of us.
 
So a little over 1% of Season Ticket holders have asked for their money back big deal.
Really is a storm in a teacup as suggested further up.

Club made it clear , and rightly so. Most of us are happy to protect the income stream.

However , club cant underestimate the impact of pandemic on all 4000 STH. There will be isolated cases where tickets were purchased and peoples situations worsened.
 
Why would anyone threaten legal action????
im sorry but no sympathy for these people cos they certainly aren’t going the right way about it. and legally they ain’t got a leg to stand on.
 
The threatening of legal action does make some of the message a bit clearer, but I still think the point remains - I sincerely hope Sadler can focus on the majority of the fanbase who are positive and routinely putting our money back into the club in what is a really hard financial time for most.

I hope the comment that he could become less interested in investing in the future due to what is a literal minority (50 out of 4,000 is tiny, I imagine the amount that threatened legal action is significantly smaller than that as well) isn't a serious one. The majority of this fanbase are, and always will be eternally grateful for what he and the board does in terms of reviving this football club and investing heavily to bring us into the modern era after years of underinvestment.

IMO the "good" heavily outweighs the "bad" in this fanbase, the next time he feels disheartened I hope he can remember the times the Kop were in full voice singing "SIMON SADLER, HE'S ONE OF OUR OWN".
 
It is sad for Blackpool fans to be threatening to take legal action against our football club, especially after having to endure the Oyston family for years on end, with all the problems that was caused.
I honestly feel in my bones that if they had still had the club when Covid struck, we would have gone the same as Bury.
 
People can threaten legal action as much as they want but if they’re quibbling over a refund for a ST then the cost of pursuing the legal action could prove very costly especially as the Ts&Cs were very clear when purchasing the ticket. I assume that the ST 50 will not be buying season tickets in the future if they’re so aggrieved.
 
Really unhappy at some of the things i have read on the other thread and now hearing about people threatening legal action against the club. We have , in complete contrast to the oyston tenure, an owner and board, including Brett Gerrity, committed to the club and the fans. We have a future now and a bright future at that. It needs investment and that investment has to come from us fans as well as the owner. Why should Sadler invest if the fans cannot be arsed. There are two tickets in our house and the very last thing we want is money back. Ifollow is simply not great but that is not the fault of the club. I prefer to be optimistic we have a bright future.
 
I've spoken with Brett Gerrity this morning and I think it's worth reiterating what I and others stated on the original thread, that Brett's comment was not a rant. Maybe if he'd been more explicit in his answer there wouldn't have been quite the reaction there has been.

This is not a social media issue. The fact is that the club has received over 50 requests for ST refunds (despite the T&Cs being abundantly clear). Many of those requests have been fairly demanding and some have threatened legal action against BFC. As SLO I have seen some of this in process. I think we should view Brett's comments (and any sense of disappointment in the boardroom) in the context of those few individual actions.

I hope this helps people's understanding of what lay behind the response to the refunds questions.
50 is that it?

That actually makes the comments worse

For what its worth if just 50 people need their money back then maybe the club should just refund them

We have no idea what pressures people are under financially or mentally
 
50 is that it?

That actually makes the comments worse

For what its worth if just 50 people need their money back then maybe the club should just refund them

We have no idea what pressures people are under financially or mentally
Ye but where do we draw the line, do people ask for refunds on the new 50 inch tv they’ve bought during lockdown or the the new I pad, phone or even the beer they’ve bought in the last 12 months!!, come on lad we’re all suffering and everyone knew the circumstances. It was an I follow season ticket.
 
I've spoken with Brett Gerrity this morning and I think it's worth reiterating what I and others stated on the original thread, that Brett's comment was not a rant. Maybe if he'd been more explicit in his answer there wouldn't have been quite the reaction there has been.

This is not a social media issue. The fact is that the club has received over 50 requests for ST refunds (despite the T&Cs being abundantly clear). Many of those requests have been fairly demanding and some have threatened legal action against BFC. As SLO I have seen some of this in process. I think we should view Brett's comments (and any sense of disappointment in the boardroom) in the context of those few individual actions.

I hope this helps people's understanding of what lay behind the response to the refunds questions.
Legal action against the Club ffs this is ridiculous we are trying to keep the Club afloat surely as fans, I thought the day of legal action with fans and the Club are long gone
 
Thanks SLO, a good o/p which clarifies the situation.
So clearly there was/is an issue so it was perfectly reasonable to raise the matter at the meeting..
No problem with it being mentioned, problem is tone, numbers involved and the fact it was so ill thought out it needed clarity. Think next time. Rubbish like that does more harm than good as seen.

On the money back as phil says, then I wouldn't entertain the idea if they've accessed iFollow foc, beyond that, maybe.

Wonder what the number would be then? 10?15?20? If that.
 
I'm a bit surprised reading this and understanding the tiny scale of the actual demands. On the whole surely it bears out that the actual issue is very small. Those who bought STs could largely able to afford it or were prepared to take the hit and just want to support the club. Granted, maybe there could also be a few beyond "the 50" that have not contacted the club but with the benefit of hindsight could really use a refund.

As for "the 50" the club could maybe just refund - minus I follow credits used to date of course. Given our history there's nothing to be gained in taking on those that threatened legal action but the least they deserve is a "don't come back" message.
 
Ye but where do we draw the line, do people ask for refunds on the new 50 inch tv they’ve bought during lockdown or the the new I pad, phone or even the beer they’ve bought in the last 12 months!!, come on lad we’re all suffering and everyone knew the circumstances. It was an I follow season ticket.
To be fair I reckon if someone has bought a new tv during lockdown they have used it far more than their season ticket
 
Thanks for the clarification, Steve. I agree that it is ridiculous on every level that anyone is threatening legal action against the club.

That said, I still think it would've been better to address the criticisms privately to the 1% of STH who have contacted the club, rather than shoehorn it in to an answer to an unrelated question in a public forum. I don't think the way it was communicated reflected well on Brett or the club, tbh, and I hope it doesn't provide an insight in to the board thinking that the more money you have = the 'better' supporter you are.
 
Thanks SLO, a good o/p which clarifies the situation.
So clearly there was/is an issue so it was perfectly reasonable to raise the matter at the meeting..
Clearly the club representatives didn't think so, and BSA rightly got shot down in flames.
It's a supporter group full of absolute idiots from top to bottom, always has been.
Seriously, how many times will these complete morons shoot themselves in the foot like this?
The only thing more hilarious than BSA, are those who continually defend them. Think for yourself man FFS.
 
The club should name them and issue lifetime bans.

Dickheads.
That’s rather a pathetic comment if I’am being honest.
You don’t know the circumstances, obviously people asked for refunds without threatening legal action so your tarnishing everyone with the threat of being banned for life?
 
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Thanks for the clarification, Steve. I agree that it is ridiculous on every level that anyone is threatening legal action against the club.

That said, I still think it would've been better to address the criticisms privately to the 1% of STH who have contacted the club, rather than shoehorn it in to an answer to an unrelated question in a public forum. I don't think the way it was communicated reflected well on Brett or the club, tbh, and I hope it doesn't provide an insight in to the board thinking that the more money you have = the 'better' supporter you are.
It wasnt shoehorned in. There was a question raised about whether fans would be compensated for investing in season tickets in the forthcoming season, there was another question about progress on the training ground, and the conversation went naturally from the investment in the new facility, mention of how grateful the club were about fans investing through tickets and merchandise and a brief mention and a sense of annoyance that a small proportion were looking to get back what they'd put in.

At the time, that conversation flowed naturally and far more emphasis was on the gratitude for the fans' financial support than the other aspect. A written report doesnt bring out tone or full context.
 
That’s rather a pathetic comment if I’am being honest.
You don’t know the circumstances, obviously people asked for refunds without threatening legal action so your tarnishing everyone.
Yes, the ones threatening legal action should be banned for life.

What's difficult to understand?
 
Yes, the ones threatening legal action should be banned for life.

What's difficult to understand?
What’s difficult to understand was you never just said the ones who threatened legal action in your original comments that’s why I replied.
You can’t ask to ban someone for simply asking for a refund not knowing the circumstances.
 
It wasnt shoehorned in. There was a question raised about whether fans would be compensated for investing in season tickets in the forthcoming season, there was another question about progress on the training ground, and the conversation went naturally from the investment in the new facility, mention of how grateful the club were about fans investing through tickets and merchandise and a brief mention and a sense of annoyance that a small proportion were looking to get back what they'd put in.

At the time, that conversation flowed naturally and far more emphasis was on the gratitude for the fans' financial support than the other aspect. A written report doesnt bring out tone or full context.

Then why not stream the meetings for all to see?
 
How embarrassing to threaten legal action against a club you claim to “support” when the T&Cs were clear from the outset, we all knew the risk involved when buying our season tickets and we accepted it!

These people are not true Blackpool fans in my opinion!!
 
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I wonder how many of the over 50 requests for refunds have actually threatened legal action ? Maybe the SLO could act as some form of a liaison between those people and the club to try and gauge an understanding of why things have got to that point ? Obviously if he hasn’t already that is.
 
Steve. Thanks for the clarification. Perhaps he should have set the context that only 1% of the ST holders had asked for money back? 99% haven't
 
I wonder how many of the over 50 requests for refunds have actually threatened legal action ? Maybe the SLO could act as some form of a liaison between those people and the club to try and gauge an understanding of why things have got to that point ? Obviously if he hasn’t already that is.
There have been people on this board claiming there was no mention of no refunds if the season was to go as it has. The original dialogue minutes thread said as much.
 
How embarrassing to threaten legal action against a club you claim to “support” when the T&Cs were clear from the outset, we all knew the risk involved when buying our season tickets and we accepted it!

These people are not true Blackpool fans in my opinion!!
Wonder how they reacted during the Legal action the Os took out, they should be classed as the same
 
So a little over 1% of Season Ticket holders have asked for their money back big deal.
Exactly, i guessed at 50 yesterday so a bit over 1%.

Hardly worth the words yesterday. Over 98% of those who purchased seem happy with the arrangement and knew what they were getting into.

Probably a few chancers or some who may need money. Why a few are trying it on whoknows.

Most thought people would attend but the government bottled it despite people not having to be near each other.

Its a strange situation as maybe some thought they would attend and paid to secure their seats, still the terms were there and the pandemic far from straight forward.

Maybe its that famous 50 who were being locked out under the oyston years who finally got ST's and so are a bit angry still 😀
 
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