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Yes I was also charged £10 even though I entered my voucher number. Contacted them and not heard a dicky bird.
efl gets very bad reviews on various sites. On my Halifax account it says EFL is a computer software store in London. Look on trustpilot for ifollow.
 
I don’t think you will be charged.
You have to go through the normal procedure of purchasing.
Final balance will be zero

Edit.

I have been charged!
 
2nd game running it has charged me despite entering the code. I’m still chasing up a refund from the Ipswich game.

Shambles and EFL going hand in hand once again.
 
I am watching from abroad. Cost was $10.80 but had a $9 credit from my season ticket code (???) and a total to pay of $0. And I am not in the US. Stream is up and running 👍
 
Mines playing up for the first time today. I put the code in, balance is zero, go to pay with PayPal as usual, then get a message "An error occurred. Please try again."
 
We had to pay for both our free passes for the Ipswich game. In total they owe us £30. Not even an acknowledgement. Passes for tonight’s game entered successfully!
 
Maybe it’s struggling with a Tuesday? 😂

For the first time last Saturday I got buffering. Not for long but it shouldn’t happen at all.
 
Same thing happened to me. May be you should click 'apply' first but a warning would be nice.
Don't know if entitled to money back legally!
 
I've been charged too.
Their system is not good.
Haven't had a previous problem.
I sent them an email telling them that their system is no good.
T1887, I have received a repayment once before.
 
I wasn't charged but the quality is poor, stuttering a lot tonight.
 
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