TSSeasider
Well-known member
Sat in Urgent Care in Hartlepool (TSSJr1 poorly).
Obviously they triage to a point, but none of the patients are life threatening otherwise they'd be in A&E in Stockton. It's seeing an out of hours doctor for stuff like croup and reassurance.
Been here since 8.30am, queues have steadily built since that time.
I wonder whether they could introduce a fast track service like they do at the airports; charge more at peak time all money reinvested back into the NHS.
It would have to be to bring an additional doctor in, not to undermine the current system. £50 so you don't wait 3 hours wouldn't be a bad price
I'm sure they know when peak demand is to finesse the times when it's available and if it's quiet then they just take the next on the list like the other doctors.
I probably wouldn't go so far as a new waiting area (airport equivalent of the lounge) but again, it might help.
Or are we so wedded to a free at point of use universal system, something as simple of this would be politically unacceptable?
My guess is people would take advantage of it but we'd not implement it.
Edited to add: still here, it would be helpful to have an app which shows where you are in the queue. Having no idea makes people really unhappy.
Simple customer care stuff; I know it all costs money and we are shit are large scale IT stuff; but still.
Obviously they triage to a point, but none of the patients are life threatening otherwise they'd be in A&E in Stockton. It's seeing an out of hours doctor for stuff like croup and reassurance.
Been here since 8.30am, queues have steadily built since that time.
I wonder whether they could introduce a fast track service like they do at the airports; charge more at peak time all money reinvested back into the NHS.
It would have to be to bring an additional doctor in, not to undermine the current system. £50 so you don't wait 3 hours wouldn't be a bad price
I'm sure they know when peak demand is to finesse the times when it's available and if it's quiet then they just take the next on the list like the other doctors.
I probably wouldn't go so far as a new waiting area (airport equivalent of the lounge) but again, it might help.
Or are we so wedded to a free at point of use universal system, something as simple of this would be politically unacceptable?
My guess is people would take advantage of it but we'd not implement it.
Edited to add: still here, it would be helpful to have an app which shows where you are in the queue. Having no idea makes people really unhappy.
Simple customer care stuff; I know it all costs money and we are shit are large scale IT stuff; but still.
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