O/T Laptop hardware service

G

Goose

Well-known member
Hi, not my forte but my lad has a Razer blade 15 that needs a service anyone know anyone local. Thanks.
 
Goose said:
Thanks guys live messaged him, as soon as I know I’ll post.
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I agree with Lee... that's one expensive laptop and service centers will charge a pretty penny for very little and possibly not solve the problem depending on its nature.
 
just had a message back, all over my head so here goes.
The laptop is a Razer blade 15, intel i7 9thgen processor and a NVIDIA RTX2060 graphics card.
the problem is the laptop isn’t reading the SSD and won’t boot up due to this.
Thats about it guys , any reliable P.C shops local ? Just found out he’s only had it since last February.
 
Goose said:
just had a message back, all over my head so here goes.
The laptop is a Razer blade 15, intel i7 9thgen processor and a NVIDIA RTX2060 graphics card.
the problem is the laptop isn’t reading the SSD and won’t boot up due to this.
Thats about it guys , any reliable P.C shops local ? Just found out he’s only had it since last February.
Click to expand...
Should be under Guarantee
 
So either the hard drive is shot or the motherboard (or the connection between the two). But if he's getting the info that it won't boot because the SSD isnt being read the chances are that it's the hard drive or connection to it.

Long story short, (all his data is likely lost cos it's more likely a failed SSD than connection - unless he's dropped it or spilt something on it recently). Given the value of the laptop I'd personally contact razer of it were me. See who their trusted repair house is... might even be a repair centre they run in the UK.

It's a hardware issue for sure. The laptop needs to be opened. Do you want some joe blogs doing that given the cheapest i can find a razor 15 for is well over £1000 new? I've been building PCs for over 20 years and they are physically (and software wise) easy to fix. Laptops... software issues... easy. Hardware issues... send to the OEM or their approved repair house because you need tools/ know-how and cover IF shit goes wrong.
 
SSDs fail all the time. The technology is still relatively young. I get lots of them on my company's systems. Older and cheaper drives are the problem. Newer technology is now much more reliable. A decent drive will cost less that £100, and can just be swapped straight in as long as it's the same form factor (2.5" or M.2), but he'll have lost all his data, software, operating system etc, and that will all need reinstalling. And that's if he's got any backups or at very least license keys for Windows etc.
 
Sorry just seen this, as @GTFsTwinBrother has said, it could be a lose connection but more than likely it's gone. I would go through the warranty process rather than repair and just reclaim brand new parts/laptop instead.
 
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