Tangerine Tv problems anyone??

Denbfc

Well-known member
or is it just me? not used it since last season but now i cant log on, apparently my username of password is wrong even tho its never been changed , anyway i follow the steps as you do, change password..... waiting for code to be sent, not happening.. tried a few times.. same. messaged club 3 times now and nothing back. please tell me im being a dick and its something simple... o and yes and my £1.99 has gone out every month on the 7th.
 
I've been putting it off but will need it for Sat, the password reset emails they send contain no links/images. Tried 4 different browsers, mobile devices, I work in IT so... bit embarrassing but they have me stumped.
 
or is it just me? not used it since last season but now i cant log on, apparently my username of password is wrong even tho its never been changed , anyway i follow the steps as you do, change password..... waiting for code to be sent, not happening.. tried a few times.. same. messaged club 3 times now and nothing back. please tell me im being a dick and its something simple... o and yes and my £1.99 has gone out every month on the 7th.
It is simple. In fact it's so simple that it seems to have got most people confused. There's loads of threads on this but perhaps start again from the link in this article on the Official Site and see if that helps. It worked for me.
 
It is simple. In fact it's so simple that it seems to have got most people confused. There's loads of threads on this but perhaps start again from the link in this article on the Official Site and see if that helps. It worked for me.
Same mate, not happening... never happened before.. hence post. Cheers tho mate
 
I've been putting it off but will need it for Sat, the password reset emails they send contain no links/images. Tried 4 different browsers, mobile devices, I work in IT so... bit embarrassing but they have me stumped.
Not just me then. Cheers pal
 
I've been putting it off but will need it for Sat, the password reset emails they send contain no links/images. Tried 4 different browsers, mobile devices, I work in IT so... bit embarrassing but they have me stumped.
Preaume you've moved it from junk to inbox and the link apparently then works?
 
Probably not, get all the news on here, away games I suppose...
You'll have to get the club to sort it, they at least acknowledged some of the tech issues with a third party provider...


"The Club would like to apologise for the delay in cards being available for collection and thank supporters for their patience and understanding. A new digital ticketing system was scheduled to be introduced at the start of the new season, but due to technical issues with a third-party provider, Digital Season Tickets will be rolled out in the coming months, and the Club will update supporters in due course."

So it's not been very helpful these issues.
 
or is it just me? not used it since last season but now i cant log on, apparently my username of password is wrong even tho its never been changed , anyway i follow the steps as you do, change password..... waiting for code to be sent, not happening.. tried a few times.. same. messaged club 3 times now and nothing back. please tell me im being a dick and its something simple... o and yes and my £1.99 has gone out every month on the 7th.

There's a new signing in system; last season's credentials won't work anymore. Once you've created a new login everything should work smoothly, has for me at least. It's not just changing your password, it's creating new credentials:

 
I have changed my I pad (not sure if that’s an issue) and now cannot logon, have e mailed the help desk. Waiting to seewhat comes next a response or my next debit. Don’t want to cancel but do need an answer, have tried all the obvious options or at least I think so 🤔
 
There's a new signing in system; last season's credentials won't work anymore. Once you've created a new login everything should work smoothly, has for me at least. It's not just changing your password, it's creating new credentials:

Why when creating a new single sign on, they couldn't have given the standard 'sign in with Google/Microsoft/etc' is beyond me. It's very easy to set up and would have taken a lot of the password pain away for a lot of people.
 
Surprised the club hasn't tried to monetise this further by selling new computers for £1000 that promise to clear all the log in errors and a free Gary Goals screensaver. Or a lounge at the ground that you can access to get a new password for £100.

I made mine work by deleting all reference to BFC in my password manager, then going through the SSO and letting the autosave just do it's thing.
 
or is it just me? not used it since last season but now i cant log on, apparently my username of password is wrong even tho its never been changed , anyway i follow the steps as you do, change password..... waiting for code to be sent, not happening.. tried a few times.. same. messaged club 3 times now and nothing back. please tell me im being a dick and its something simple... o and yes and my £1.99 has gone out every month on the 7th.
Nope not just you.
I've given up trying🤦‍♂️
 
just had an email back off the club, sending me a link, still doesn't. well my dummy has been spat out, told them to cancel my account, ill set up new one when they have a system that works. youtube it is for now
 
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