Well, last match of the season. A vital game that we can now see on TTv. So I apply for a match pass and the 'system' takes three payments of £10 yet does not appear to at least give me a match pass. I receive nine emails; six emails confirming that the three seperate amounts of £10 have been taken and then three more saying that the live videos of the Derby County game (29/3), the Fleetwood game (9/4) and the Wycombe game (1/4) have been terminated because the matches have finished. I then discovered that the departments that deal with TTv do not have the facilities to take phone calls (unbelievable!). So I had to email them. What you then get in response is a computer-produced reply telling you to read the various Q & A's and info contained in the terms/conditions and if you can't get an answer to your query then send a further email. I sent the email and to be fair I received a reply that two payments would be refunded but still not certain if I have match pass. I have to see tomorrow if I've got it and if not contact them again. I don't know if I'm just unlucky but I thought the taking of three payments business had been sorted. It just seems to me a not very robust system and sad that they refuse to be contactable by phone. But what can you do ??