Contacting the club shop

[FY5_Seasider]

I have tried to call but there is a message stating they are closed and no staff are working in the building. I am trying to receive my ifollow code as I have had no email and they haven't responded to my email. Has anybody been able to get in contact by phone at all?

TIA

 

[20togo]

Already a thread on it.

A few of us in the same boat.

 

[bfcpete]

Don't they request you email with your query and phone number so they can get back to you?

 

[FY5_Seasider]

Don't they request you email with your query and phone number so they can get back to you?

I have emailed them and rang. No joy with either.

 

[pinkseats]

I have emailed them and rang. No joy with either.

I emailed this morning and got a reply and code 30 minutes later. I did also make an iFollow account with the email the club had in-between too.

 

[FY5_Seasider]

I emailed this morning and got a reply and code 30 minutes later. I did also make an iFollow account with the email the club had in-between too.

What email address did you contact them on?

 

[Seaside Smart]

I emailed tickets@blackpoolfc.co.uk at 10am this morning and got my code emailed back around 11.30am

 

[BFC59]

What email address did you contact them on?

This is the one I use 2010.
customer.services@blackpoolfc.co.uk

 

[tangible]

I have tried to call but there is a message stating they are closed and no staff are working in the building. I am trying to receive my ifollow code as I have had no email and they haven't responded to my email. Has anybody been able to get in contact by phone at all?

TIA

Have you checked your junk folder? That's where most people's emails arrive.

 

[Insider]

I emailed tickets@blackpoolfc.co.uk at 10am this morning and got my code emailed back around 11.30am

Likewise.

 

[Southshoresteve]

I've had no e-mail or phone call and constantly checking my junk folder - looks like I will be doing nothing at this rate!

 

[FY5_Seasider]

I've had no e-mail or phone call and constantly checking my junk folder - looks like I will be doing nothing at this rate!

I'm in the same boat as you. Tried both emails. Tried ringing. Checked my inbox and junk. Nothing. Nightmare.

 

[pinkseats]

What email address did you contact them on?

I used the tickets@blackpoolfc.co.uk mentioned already.

 

[Stanleyparkseasider]

Likewise, have tried both emails and also calls to the club, no reply. Hope they get it sorted today, as looking forward to watching the new players tomorrow

 

[famousgrouse]

I have received my ticket + 3 others in my family group. They have also received an email with an iFollow code. I have sent 2 e-mails and telephone number provided is not attended so don't know which takes precedence. I would hate for us all to turn up and 3 of them be denied access. Anyone else had this same issue?

 

[tangible]

If you're local you could nip into the shop. I did this morning

 

[Matesrates]

I emailed last night, received an email with my code this morning.

 

[Southshoresteve]

I emailed last night, received an email with my code this morning.

I’ve still received nothing so will have to make other arrangements for my day. I’ll be dropping a line to Steve Rowland Later as I expect a few of us will be in the same boat. Hope those that manage to attend enjoy the game - and for those that get to watch it hope it’s a great game!

 

[FY5_Seasider]

Just received my code. I sent a few emails and finally got it sorted. Had me sweating