What does look daft is the general lack of foresight to see where this is going.
An ever declining and less personal standard of services for us all. The slow and steady erosion of those services and interactions so that customers are simply accustomed to dealing with faceless organisations and systems.
Then, as with manufacturing, the virtual eradication of the workforce through AI / automation, further concentration of wealth in the few....Increased state reliance ergo increased state control...
It’s quite possible we might be witness the biggest and possibly quickest shift in our economic ans social systems ever....
For the ones that are working from home longer term... prepare yourselves for new intrusive technologies in your homes to make sure you are where you are supposed to be doing what you are supposed to be doing.