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"The first 20 minutes in the second half have cost us the game," Critchley said.
"We knew Hartlepool had nothing to lose and they came out straight away in the first half and put us under pressure with a couple of corners and then we scored. I felt we were in control of the game from there in the first half and had chances to double our lead and maybe even increase it further, but we didn't take them.
"We didn't start the second half. It wasn't recognisable from the team I've seen from my time here. We weren't at it at all. We lost control of the game and our defending for both goals was really poor. We threw everything at them to get back into it, but our lack of quality in front of goal is again another reason why we haven't got anything from the game.
"I'd like to think the players weren't complacent when they came out for the second half, but we just didn't start it like we should have done. Both in possession and out of possession, we were miles off of it. We allowed them to get on top of us, and we needed to defend better in the moments they had.
"Ultimately, we've had a real taste of what the FA Cup is all about today and I hope the players feel as bad as I do after that performance."