Wilburrabbit
Well-known member
I have been unfortunate enough to use Manchester Airport for the first time recently and cannot believe what an absolute pigs ear of an organisation it is.
Having been based in the south until recently most of my trips have been from Gatwick, Stansted or Heathrow with occasional use of Southend or Luton.
Manchester has a huge catchment area and I assumed ( wrongly it seems) that it would be run along similar lines. How wrong I was…
There were queues from the car park to get into the airport even at 4am and staff barely seeming to know what was going on. The building itself was pretty shabby and the lack of any information was a joke.
The queues for the check in led to similar size queues to even be allowed to join another huge queue for security. Very few desks were open despite hundreds of passengers and the whole thing took 3 hours from arrival to getting to the gate. This led to quite a few people being fast tracked as their flights were leaving making the queues even worse!
Security we’re dealing with people in a rude and patronising way.
Prior to this I thought Luton was bad but it was like first class by comparison.
I know there are staff issues and there have been problems at other airports but the whole experience was so poor I will never use Manchester airport again.
Frankly it’s worth the petrol to drive to the south just to avoid going near the place. Complete shambles from start to finish.
Having been based in the south until recently most of my trips have been from Gatwick, Stansted or Heathrow with occasional use of Southend or Luton.
Manchester has a huge catchment area and I assumed ( wrongly it seems) that it would be run along similar lines. How wrong I was…
There were queues from the car park to get into the airport even at 4am and staff barely seeming to know what was going on. The building itself was pretty shabby and the lack of any information was a joke.
The queues for the check in led to similar size queues to even be allowed to join another huge queue for security. Very few desks were open despite hundreds of passengers and the whole thing took 3 hours from arrival to getting to the gate. This led to quite a few people being fast tracked as their flights were leaving making the queues even worse!
Security we’re dealing with people in a rude and patronising way.
Prior to this I thought Luton was bad but it was like first class by comparison.
I know there are staff issues and there have been problems at other airports but the whole experience was so poor I will never use Manchester airport again.
Frankly it’s worth the petrol to drive to the south just to avoid going near the place. Complete shambles from start to finish.